SHIPPING & DELIVERY POLICY

HAYAM — A Refined Shopping Experience

HAYAM aims to make your shopping experience smooth, clear, and convenient. This policy explains our order processing and delivery procedures.

Order Processing

Orders are processed after the required order information has been received and payment or order verification has been completed, where applicable.

Processing times may vary depending on product availability, order volume, holidays, and operational circumstances.

Delivery Times

Estimated delivery times, when available, will be displayed on our website, at checkout, or in your order confirmation.

Delivery estimates are not guaranteed. Delays may occur because of courier operations, weather conditions, public holidays, incorrect address information, or other circumstances outside our control.

Shipping Charges

Any applicable shipping fees will be displayed at checkout or communicated before the order is confirmed.

Accurate Delivery Information

Customers are responsible for providing a complete and accurate shipping address, recipient name, and contact number.

If you notice an error in your delivery details, contact us as soon as possible at hayam.store.offical@gmail.com. Changes may not be possible once an order has been processed or dispatched.

Tracking Your Order

Where tracking is available, tracking details will be provided after dispatch. Please allow time for the courier's tracking system to update.

If you need assistance with your shipment, contact us with your order number.

Delayed or Undelivered Orders

If your order has not arrived within the estimated delivery period, please contact our support team. We will review the available order and shipping information and guide you on the next steps.

Contact Us

For shipping and delivery enquiries:

Email: hayam.store.offical@gmail.com

HAYAM aims to provide clear delivery information and assistance throughout your shopping experience.